Why should we choose Colorcraft instead of other similar companies?
In any service business, clients must feel comfortable with and confident in their supplier.
Go to About Us if you would like to learn more about our approach to your business and what makes us different.
What approach do you take to scheduling a client's project? And what if problems develop?
- We first note the client's deadline for delivery when evaluating the complexities of the project, advise if we feel that there are challenges, and work on a solution with the client.
- We identify the vendor we think is best suited to the project and obtain a practical schedule.
- We monitor progress of the project at every stage of production, providing a weekly production schedule.
- If problems arise, we communicate with the client immediately and work to resolve these with the client and the vendor, including being on-site as and when necessary to ensure successful completion.
How can you ensure the quality of the end-product?
We have a team of quality controllers in China dedicated to ensuring that the finished production meets our own and the clients' standards. Each contract receives the same amount of close attention no matter how large or small.
What can you promise a client?
That we will not make promises we can't keep. Constant and frank communication with our clients is key to establishing trust. And trust is key to maintaining our long-term relationships.
How do I go about obtaining price quotations, the type of products you undertake, the documentation needed to begin a contract?
We have a team of specialists within the company who will be pleased to answer any questions you may have.
Who handles Press checks?
Our production team has very experienced quality controllers who take a hands-on approach to supervising quality checks on clients' work.
Is there a language problem?
Quite the reverse; we have a multi-lingual staff who can communicate with our vendors in Hong Kong, Malaysia and China, although English is widely spoken in Hong Kong and Malaysia and increasingly in China.
What is the MOQ?
When a prospective client submits a specification to Colorcraft, we will reply by e-mail within five working days of receipt of the specification.
What type of files can Colorcraft work with?We can work with the following files:
- QuarkXpress 6.5 Passport Edition
- InDesign CS2, Adobe Illustrator CS2
- Pagemaker 7.0
- Photoshop CS2
- PDF Standard 7.0 (all in Macintosh versions)
What are the standard paper sizes in the market for text?
- 25" x 38"
- 31" x 43"
- 35" x 47"
What page count is workable?
- One full signature is normally 16pp per section
- A half signature is normally 8pp per section
- Overall page count should be divisible by four
What if we have only one additional page?There are two options:
- Print the page as part of a 4pp section and leave the remaining pages blank or use them for notes and/or promotional material
- Tip in the odd page by hand
What are the advantages of one over the other method?
Hand tipping is an expensive method because of the time and labour involved. The cost would exceed that of the extra paper required for a 4pp section. Depending on the format, hand-tipping may also not be as aesthetically pleasing.
What is the maximum print size you can support?
28" x 40", with our current vendors. We may be able to source a larger format on request. Fuller information on print sizes is available under Resources.
What types of binding formats can you produce?Our vendors are able to produce the following formats:
- Limpbound or smythe sewn
- Notch bound
- Exposed and concealed wire-O bound
- Library bound
- Board book binding
What are your general recommendations for paper selection for printing?As a general rule, the following are our recommendations:
- Full colour printing – coated paper, either glossy or matt art
- Black & white printing – uncoated woodfree or novel paper
What is the minimum print screen that we have to have for press?
We strongly recommend clients have at least a 175dpi screen for press.
What is your definition of "novelty products"?
Books for younger readers are often enhanced by attaching or including a variety of toy components within or alongside the core book. Often referred to as "Book Plus", these novelty products may include pens, plush toys, or plastic injection moulded components.
What types of Novelty Products can you produce?
Our vendors can produce everything from papers, boards and adhesives to specific plush toys, CD packaging, plastics and writing or stationery sets. More information is available at Products, Non-Book.
Are you responsible for ensuring all products meet the highest and safest quality standards?
When producing books, games and packaging for small children, we ensure that all materials used in manufactured products meet the necessary safety standards in the respective markets. The range of laboratory tests include standard strength, rub, fold and small-parts, toxicity and phthalate testing, and also transit testing.
What are the most common methods of shipping used?
- Cost, insurance and freight (CIF). We are responsible for the cost of shipping the goods to the named sea port. (Port to Port)
- Free In Store (FIS). Similar to CIF terms but additionally including inland delivery from sea port to the specific address, entails Colorcraft arranging Customs clearance and the carriage of goods by sea to the buyer's warehouse.
- Free On Board (FOB). Colorcraft is responsible for the cost of goods to the point of delivery to the warehouse of the client's freight-forwarding agent. The risk of loss of or damage to the goods is transferred from Colorcraft to the buyer when the goods have been placed on board the vessel at the port of shipment.